WhatsApp Archives - Page 2 of 3 - Lanka Business News

March 29, 2022

The first Asian airline to introduce this feature in the country, enabling customers to get quick and convenient solutions to their queries, all in a single chat Cathay Pacific is making it easier for customers to manage their bookings and answer their queries. The new WhatsApp chat support service that is […]

March 16, 2022

Clickatell customers can now benefit by using Salesforce Order Management to send consumers a faster, more secure and convenient pay-by-link request via SMS and WhatsApp CALIFORNIA, United States of America, March 16, 2022/APO Group/ — Clickatell (https://bit.ly/3IiVTbo), a CPaaS innovator and Chat Commerce leader announced it has launched the integration of […]

February 17, 2022

ADA becomes a WhatsApp Business Solution Provider ADA’s data and AI insights drive end-to-end business solutions 17th Thursday, February 2022: ADA is now a WhatsApp Business Solution Provider (BSP) in the APAC region. Through the WhatsApp Business Platform, ADA will empower businesses to connect with their customers in a private and […]

November 25, 2021

New instant customer care and self-service options added to the Smart Shopper loyalty programme to access Pick n Pay easily in Chat CALIFORNIA, United States of America, November 25, 2021/ — Clickatell (https://bit.ly/3xnA5aF), a leader in mobile communications and chat commerce, has been selected by leading African retailer Pick n Pay to […]

November 9, 2021

The Facebook Business Coach available on WhatsApp, is a free-to-use, low data cost educational chatbot tool that users can interact with in a simple, conversational and convenient way JOHANNESBURG, South Africa, November 9, 2021/ — Today, Meta announced the launch of Facebook Business Coach (https://bit.ly/3EPE3vs), an innovative and easily-accessible way for owners of […]

August 5, 2021

Global business communications provider Infobip partners with Senegal mobile operator Expresso to provide WhatsApp-based customer communication and contact center services DAKAR, Senegal, August 4, 2021/ — Global leader in business communications services Infobip (www.Infobip.com) announced today it will provide WhatsApp customer communication services and its Conversations CPaaS-based contact center solution to leading […]

March 25, 2021

A KnowBe4 poll of mobile users across Africa has revealed that awareness of cyber risk is on the increase, but that convenience overrides risk when it comes to WhatsApp data privacy concerns JOHANNESBURG, South Africa, March 24, 2021 Africa’s mobile users are increasingly concerned about the mobile risks and the potential for […]

December 30, 2020

If you pick up your phone to wish someone a Happy New Year on January 1, you may be surprised to find that WhatsApp is no longer working. That’s if you have an older iPhone or Android mobile phone. Millions of phones around the world will stop being able to run WhatsApp […]

April 7, 2020

With billions of people unable to see their friends and family in person due to COVID-19, people are relying on WhatsApp more than ever to communicate. People are talking to doctors, teachers, and isolated loved ones via WhatsApp during this crisis. That’s why all your messages and calls on WhatsApp are end-to-end encrypted by default […]

March 19, 2020

WhatsApp today announces the launch of two initiatives in support of the global fight against the Coronavirus pandemic: the global launch of the WhatsApp Coronavirus Information Hub in partnership with the World Health Organization and UNDP as well as a $1m donation to the Poynter Institute’s International Fact-Checking Network (IFCN). The WhatsApp Coronavirus Information […]

Cathay Pacific introduces 24×7 WhatsApp chat customer support service in Sri Lanka

Clickatell Announces Chat 2 Pay Integration with Salesforce Commerce Cloud

ADA Introduces WhatsApp Business Platform to Transform CX for Medium and Large Businesses in APAC

Pick n Pay Can Now Serve Millions of Customers on WhatsApp with Clickatell’s Chat Commerce Solution

Meta launches Business Coach tool on WhatsApp to help SMBs in Africa grow online

Infobip to Power Expresso Senegal Customer Communication with Whatsapp

Cybercrime worries on the increase, but Africa’s mobile users loath to leave WhatsApp

WhatsApp will stop running on some phones from January 1, 2021

Keeping WhatsApp Personal and Private

WhatsApp launches Coronavirus Information Hub to support health initiatives and donates $1m to International Fact-Checking Network for #CoronaVirus Facts Alliance