Ron Kaufman Archives

May 20, 2024

In light of Sri Lanka’s emergence from its worst-ever economic crisis, organizations must prioritize customer service excellence as they navigate evolving business landscapes, changing customer needs, and heightened competition. Effective, authentic customer service remains the cornerstone of any successful organization. Well-known Global Customer Experience Guru Ron Kaufman will lead an event in Colombo, […]

May 3, 2024

Renowned Global Customer Experience Guru Ron Kaufman will lead an event in Sri Lanka on 6 June 2024 at Waters Edge, Battaramulla, on uplifting customer service and elevating organizational excellence amidst challenging contexts. Sri Lanka is emerging from its worst-ever economic crisis. Organizations now face a vastly different business landscape and must navigate changing customer […]

June 28, 2017

Unprecedented demand for both CEO and Public forums SLIM urges corporates to derive benefits of Kaufman’s Knowledge Etching an exciting new milestone for Sri Lanka’s business fraternity, the Sri Lanka Institute of Marketing (SLIM) prepares to welcome the world’s No 1 Guru in Service, Ron Kaufman to Sri Lanka on the 18th and 19th of […]

How to build a culture of service excellence: Ron Kaufman to lead event in Colombo

Ron Kaufman, Global Customer Experience Guru, Upcoming Event in Sri Lanka

Slim Etches New Milestone With Ron Kaufman’s Visit