December 17, 2024
3min27
According to the recently released IDC report China Contact Center Market Share, 2023: The Age of Intelligence (Doc#CHC51734724, November 2024), Huawei had the top market share in China’s contact center software industry in 2023 with its AICC (Artificial Intelligence Contact Center) software platform. This marks the 10th consecutive year in which Huawei ranked first. […]