Customer Experience Archives - Lanka Business News

October 10, 2024

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Wavenet, a global leader in AI-first digital transformation, recently co-hosted an exclusive event titled ‘Revolutionizing Banking and Insurance Industries with Sense AI’ at the Hilton Colombo Residences, Sri Lanka. Organized in partnership with South Asian Technologies (SAT), the event brought together CIOs and key decision-makers from the banking and insurance sectors to introduce Wavenet’s leading-edge […]

June 13, 2024

Prime Group has announced the relocation of its Galle branch to No. 66, Havelock Road, to a more strategically positioned and technologically advanced space. The move marks a significant milestone in Prime Groups’ journey, offering valued customers enhanced convenience, modern infrastructure, and a reaffirmation of commitment to providing excellent service. The new branch’s […]

February 13, 2023

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Colombo, February 10, 2023: Nations Trust Bank has unveiled a fresh suite of digital banking to enhance its customer experience via Nations Direct, the bank’s digital banking platform. The entire suite of the bank’s digital banking solutions is accessible on one fully-fledged digital banking platform, providing user-friendly digital banking tools across […]

December 12, 2022

Sri Lanka’s premier footwear brand DSI recently strengthened its islandwide presence with the re-opening of the showroom in Piliyandala in an effort to provide the customers with access to DSI’s diverse product selection in a bigger, better and convenient location. The showrooms were declared officially opened on 12th November 2022 by D. […]

November 2, 2022

• Emirates and Air Canada customers will have access to 46 points across North America, Asia, the Middle East and Africa • Frequent flyer members of Skywards and Aeroplan will soon be able to earn and redeem points or miles when flying with both airlines • Enhanced customer offering implemented with […]

September 12, 2022

As the airline continues to expand and lead the industry recovery, Qatar Airways offers a substantial number of opportunities across the Group over the coming months The roles offer the chance to explore the world, alongside a competitive tax-free income, including accommodation and allowances 10th September 2022 DOHA, Qatar – Qatar Airways Group is looking […]

August 12, 2022

Dubai, UAE, 10 August 2022: Priding itself on a brand promise of ‘Fly Better’, Emirates is investing over US$ 2 billion to enhance its inflight customer experience, including a massive programme to retrofit over 120 aircraft with the latest interiors, plus an array of other service improvements across all cabins starting […]

June 22, 2022

Vivo, a leading global smartphone brand, has expanded its online services to deliver a superior customer experience in Sri Lanka. Through its after-sales services, the company aims to keep local consumers informed about its latest products and features, provide useful information to help the consumers relentlessly with value added initiatives. vivo […]

Wavenet Unveils Sense AI Customer Experience Solution for the Banking and Insurance Industry

Prime Group Relocates Galle Branch to Elevate Customer Experience and Reinforce Commitment to Excellence

Nations Trust Bank unveils a refreshed suite of digital banking for customer convenience

DSI Piliyandala showroom is relocated and renovated an enhanced customer experience

Emirates and Air Canada Activate Codeshare Partnership to Extend Global Networks and Enhance Customer Experience

Qatar Airways Group to recruit a significant number of staff for various roles in Sri Lanka

Emirates invests over US$ 2 billion to take its on-board customer experience to new heights

Vivo Delivers ‘Customer-First’ Care Facilities across Sri Lanka for Enhanced User Experience