23. February 2025
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Anglostratits
December 30, 2024
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Banking

Customer Service to New Heights with Digitalized Contact Centre for Union Bank – in Partnership with Dialog Enterprise

4min25
Marking a significant milestone in the advancement of digital customer service in the banking sector, Dialog Enterprise, the corporate ICT solutions arm of Dialog Axiata PLC., announces the implementation of a state-of-the-art, cloud-based contact centre solution for Union Bank of Colombo PLC. The cloud-hosted platform offers a unified communication solution that integrates voice, video, unified […]
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September 14, 2023
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Business & EconomyTechnology

SLT-MOBITEL Enterprise’s Premium Contact Centre solution powered by Avaya Inaipi Cloud boosts Enterprise Customer productivity delivering personalised interactions

4min1
      Offering a globally recognized feature-rich contact centre solution with a wide range of benefits, SLT-MOBITEL Enterprise’s Premium Contact Centre solution powered and managed by the Avaya Inaipi Cloud boosts productivity and delivers personalised interactions tailored to meet the evolving needs of enterprise customers. The solution is built to meet the unique needs […]
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Lanka Business News is amongst the leading online Business News portals in Sri Lanka, unique for its focus on contemporary business news relevant across multiple industries operating in the country. We present not only the news, but a perspective based on observations and possible implications of a prevailing news item. LBN also provides an insight to the impact of a global economic or industrial development, thus helping stakeholders make informed and calculated decisions.

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