Airtel Archives - Page 3 of 5 - Lanka Business News

September 29, 2021

September 28th, 2021: The understanding behind a consumer’s choice to opt for a prepaid plan with their network provider is for better value, as well as the fact that they prefer to enjoy the freedom of controlling their data allocations and consumption. But in an industry where the prepaid service offerings are […]

September 22, 2021

By Neville Lahiru Around the world, networking and telecommunications are constantly evolving as providers compete to claim the top spot in offering the best, most viable and affordable product, from facilitating a seamless networking experience, to ensuring easy accessibility with affordable pricing. But to what extent do providers stick to this commitment of really […]

August 30, 2021

August 31, 2021: Following the launch of Airtel Lanka’s revolutionary 4G services and Freedom Packs, the telco revealed its Postpaid Promise; an innovative ‘Data Rollover’ feature for its Freedom Postpaid customers. Another industry first from Airtel, ‘Data Rollover’ allows postpaid customers to carry forward all unused data benefits to the next billing […]

July 27, 2021

Airtel 4G revolutionises the telecom industry with first-of-its-kind Freedom Packs that offer data and voice for the whole month in a single recharge July 27, 2021: Airtel has transformed Sri Lanka’s telecom landscape by launching its 4G services along with first-of-its-kind ‘Freedom Packs’. With just one reload, Airtel ‘Freedom Packs’ offer enough […]

July 5, 2021

The COVID-19 pandemic has led to drastic changes in daily routines, and created intense stress and uncertainty for most others. This has invariably impacted our physical wellbeing, and equally importantly, our mental and emotional health. While it has often been an uphill struggle, organizations like the National Institute of Mental Health (NIMH) […]

June 22, 2021

Having recently partnered up with the University of Sabaragamuwa, the country’s most youth-centric telco, Airtel Lanka, embarked on a monumental programme to enhance the soft skills and practical knowledge among youth, with invaluable mentoring and training opportunities for over 250 students from the Management Faculty. The programme is conducted via a series […]

March 23, 2021

Airtel Lanka has achieved the best performance on Customer Service parameters as per the Quality of Service (QoS) Survey conducted by Telecommunications Regulatory Commission of Sri Lanka (TRCSL) for the first two quarters of 2020. This recognition comes during Sri Lanka’s initial lockdown period and as we all had to transition to […]

February 25, 2021

Deploys 900 MHz spectrum to cater to growing demand. Initial tests confirm unmatched indoor experiences. Sri Lanka’s most preferred telco brand among youth, Airtel Lanka announced the successful completion of a superior 900MHz spectrum rollout aimed at drastically enhancing user experience across the Northern Province. The deployment of the new spectrum will result in an […]

February 15, 2021

Sri Lanka’s most preferred youth telco, Airtel Lanka announced a major expansion to its existing Customer Service footprint across the island. The expansion takes place as part of Airtel’s aggressive drive towards customer experience optimization in view of the anticipated launch of Airtel 4G. With the expansion, Airtel now has 5,000 Service Points and 70 […]

February 11, 2021

Starting with the initial lockdown in March 2020, Airtel Lanka has been doubling down on digitisation of employee upskilling, learning and development and the results are already starting to show. “With the prevailing pandemic situation, workplace cultures which were once designed to meet face to face, inspire and collaborate is becoming obsolete. This disruption presented […]

Why ‘Airtel 4G Freedom Packs’ will disrupt the local prepaid market

We need to talk about the ‘reload trap’

Airtel introduces the Postpaid Promise of ‘Data Rollover’ allowing customers to carry forward unused data to the next billing cycle

Airtel launches 4G in Sri Lanka, liberates customers from ‘the reload trap’

An accessible path to mental health with NIMH’s ‘1926’ chat line powered by Airtel

Airtel delivers virtual mentoring for over 250 Sabaragamuwa University students

Airtel sets the gold standard in customer service among Lankan telcos

Airtel completes major Northern Province network enhancement

Airtel expands customer service touch points through an extensive expansion

Remote training and skills development to be the ‘new normal’ for Team Airtel