28 May 2024, Colombo: Seylan Bank proudly announced the accreditation of nine Lean Six Sigma Yellow Belts and seven Lean Six Sigma Green Belts, marking a significant milestone in its commitment to operational excellence and continuous improvement.
The certification ceremony, held recently, was graced by Malik Wickramanayake, Deputy General Manager Operations; Astrid Iddamalgoda, Assistant General Manager Operations; Sanjaya Walpita, Senior Manager Training and Development Centre; and Ranmore VanDort, Senior Manager Business Process Re-engineering.
Since the inception of Lean Six Sigma training at the Yellow Belt level in 2019, Seylan Bank has spearheaded projects targeting key operational enhancements across various domains. These initiatives encompass streamlining product delivery timelines, optimising consumable utilisation, enhancing service quality through error reduction, and maximising staff efficiency to foster sustainable business growth.
Under the guidance of Seylan Bank’s seasoned and certified Lean Six Sigma Master Black Belt and Lean Six Sigma Black Belt trainers, the certification process adheres to rigorous approval protocols, ensuring that projects meet stringent quality benchmarks. Building on the success of Yellow Belt training, Seylan Bank introduced Green Belt training, with the recent ceremony marking the inaugural batch of Green Belts certified under the Operational Excellence Programme.
Malik Wickramanayaka, Deputy General Manager (Operations) at Seylan Bank, emphasised the primary objective of the programme: to cultivate a culture of continuous improvement throughout the organisation. He stated, “Equipping our staff with Lean Six Sigma Yellow and Green Belt certifications empowers them as catalysts for change, enabling the implementation of Operational Excellence programme and knowledge-sharing within the Bank.”
Furthermore, Wickramanayaka highlighted the dual benefits of Lean Six Sigma certification, underscoring its positive impact on both customer experience and employee career advancement. Certified employees gain proficiency in effective problem-solving methodologies aimed at waste elimination and process enhancement, translating into improved customer experiences through streamlined processes and fostering sustainability.
The accreditation of these Lean Six Sigma Yellow and Green Belts is a testament to Seylan Bank’s unwavering commitment to excellence, innovation, and continuous improvement in delivering exceptional banking experience to its customers.