SBS.com Office Solutions Pvt. Ltd., a leading information technology (IT) and telecommunications service provider, has been honoured with the Award for the Best and Quick Service Support Provider in IT and Telecommunications at Iconic Awards 2024. The award ceremony was recently held at BMICH in Colombo, and Chairman / Managing Director Samantha Gunasekara received the award. Established in 2009, SBS.com has rapidly grown into a premier provider of Private Automatic Branch Exchange (PABX) and IT solutions, catering to a diverse range of clients from multinational corporations to small and medium-scale enterprises. Under the leadership of Gunasekara, a certified engineer with 16 years of experience, the Company has expanded its footprint beyond Sri Lanka, now extending services to the Maldives.
SBS.com (www.sbssrilanka.com) offers a range of services, including PABX systems, security surveillance, software solutions, fingerprint machines, web application development, website design, mobile application development, and consultancy. They guarantee the utmost confidentiality of data and processes, giving clients the assurance that their information is secure and protected. With multiple branches across Sri Lanka and a dedicated workforce of 50 experienced engineers, SBS.com currently serves over 2,000 clients, including prominent state and private banks, hospitals, hotels, and other government entities. To maintain its high standards of customer service, SBS.com operates a 24/7 online service hotline, ensuring that clients have access to support at any time. The Company also conducts monthly customer inquiries to assess satisfaction and provides three complimentary services within the first year of purchase. Additionally, SBS.com keeps standby goods readily available to meet customer needs and offers essential training to enable clients to address immediate breakdowns and implement temporary solutions. The Company provides a monthly diagnostic report on equipment, verifying the environmental quality at consumer locations. SBS.com and its Managing Director Gunasekara are also engaged in various programmes aimed at social welfare.