Samsung, Sri Lanka’s No.1 smartphone brand, brings its latest updates and features through Samsung Members, a platform that bring together all Samsung Galaxy users. Samsung members is Samsung’s very own community platform in which all Sri Lankan Samsung galaxy users can engage with each other to discuss topics and share the Samsung Galaxy experience. This little gem of an app, signified by the M logo, comes pre-installed on all the latest Samsung smartphones, so that customers can simply access the application as soon as they get their latest galaxy device to their hands. This app specifically allows all Samsung users to come together as a community and elevate their user experiences.
In the Samsung Members Community tab, experts, fans and other members can create and co-create content about different products and share their experience. In addition, contests will be generated, talking about the diverse and fascinating interests of consumers and, above all, inviting the same community to propose topics of conversation.
Along this path, this new meeting point for Samsung users will have different categories. These categories include gaming, Galaxy Gallery and Tips & Tricks.
For anyone who has a passion for gaming and e-sports, the relevant tab carries information on the latest development in the gaming world along with tips on gaming. The section further caters to phone features and news specifically on gaming along with esport optimization through Samsung devices.
Meanwhile, Featured posts are where the company provides info on the latest promotions, launches and product info. Users can view the latest from Samsung Sri Lanka in this section. Further users get information on the latest software updates directly from Samsung which would avoid unnecessary thirdparty unauthorized updates.
Through the ‘Get Help’ section, users can explore all the ways they can maximize the performance of the Samsung device. They can get insider know-how and run diagnostic tests to see how to optimize battery performance, storage usage and other features to help them do more. Samsung strives to make this a consumer’s app, designed to personalize their Samsung experience and fit their unique needs. Users can also bookmark their favorite content, manage their devices and see their app activity—all in one place.
Further, the Galaxy Gallery positions itself as a canvas area where users can get creative and share their skills in photography, the tab hosts all photos uploaded by users where other users can get tips on how to improve their photography sills or simply share their photos among the Samsung community.
Users will not only be able to find interesting content and tips on these topics, but they will also be able to make inquiries, propose topics that they want to see in these sections in the future and interact with other people who have the same interests.
Regarding the community, Mr. Kevin SungSu YOU, Managing Director, Samsung Sri Lanka, expressed “Technology cuts across many aspects of our lives and it is important to know how to fully capitalise on what it can provide us in our day to day lives. The Samsung Members application allows you to enhance the Samsung experience among users and their products. Now, they will also have the possibility to learn more about how Samsung’s innovation can make their lives easier, they can raise topics, chat with experts and participate in different events designed for them. It is an interactive space that reflects the spirit of Samsung.”
In Sri Lanka, Samsung has been recognized as the ‘Most Loved Electronics Brand’ for three consecutive years by Brand Finance Lanka’s review of the country’s most valuable brands. As Sri Lanka’s No.1 smartphone brand, Samsung’s customer base in the country spans across all age groups, particularly the Gen Z and Millennial segments.
