Colombo, Thursday 1st August 2024: How many times have you missed out on valuable business inquiries that came in after hours? Or at peak times, when you couldn’t handle the volume? Do your customer service agents struggle to understand an accent when they receive an inquiry from overseas? These are common problems that most business and organizations face with their existing customer services set-up. The answer however, is here.
Home-grown, fully-integrated Public Relations Agency Nehemiah Consultants recently partnered with the tech arm of the world renowned Islanders Group Maldives, IG Technologies to introduce the customer service agent of the digital age, AI Assistants to Sri Lanka. Through the strategic partnership Nehemiah will be the authorized reseller in Sri Lanka for AI Assistants by IG Technologies.
AI Assistants are tailor-made AI applications that can be integrated to a client’s website to perform the functions of a customer service agent and more. AI Assistants can increase efficiency and boost revenue by being available 24/7, and handle multiple inquiries at the same time. The assistant can communicate effortlessly with a global audience with a 40+ language capability. Responses can be customized to suit industry, geographical location, and to match the tone of voice of your brand. The AI Assistant can also be a personality relevant to your brand. Depending on the needs of your business, the AI Assistant is scalable, and businesses of all nature and sizes have the option of customizing the Assistant to suit your requirements.
AI Assistants by IG Technologies was developed with the hope of creating better business practices for companies spread out around the world. Already many businesses in the Maldives, Dubai, and several Asian nations have benefited by integrating an AI Assistant in to their existing website. Globally AI-driven services are taking the world by storm and taking businesses into the digital age.
Integrating an AI Assistant in to your website is a simple five step process that commences with booking a call with us. Step two involves providing the information regarding your company, products and services and other relevant information that you want the AI to know. Upon submission of this information, IG Technologies commences work on step three which is creating the AI Assistant. At step four the AI Assistant is tested for glitches and corrections prior to going live. Step five allows you to introduce the AI Assistant to your customers, and service them like never before.
For more information and to schedule a demo of the AI Assistant please call +94775234333 or email info@nehemiah.lk