Feelo, a leading e-commerce platform in Sri Lanka, officially launched its AI assistant named AI Machan, a new feature aimed at transforming how users find and purchase deals. This innovation allows consumers to save both time and money by offering personalized deal recommendations based on their preferences.
Feelo specializes in selling vouchers for restaurants, wellness services, beauty treatments, and hotels, and now, with the “AI Machan”, users can navigate these offers quickly and efficiently. In a market where finding the right deal can be time-consuming, Feelo is leading the way in offering a smarter solution.
The AI assistant offers a variety of features that enhance the experience for Feelo’s users. With personalized recommendations, users are able to receive suggestions on deals tailored to their preferences and past interactions. The “AI Machan” also inspires for free time, suggesting activities ranging from dining to hotel stays to help users make the most of their leisure moments. Additionally, the assistant speeds up browsing by reducing search time by up to 80%, allowing users to find deals in just 2-3 minutes. Moreover, users receive a full refund if they are not satisfied with the service provided by the merchant.
“Our focus is on making shopping easier and faster for everyone. The ‘AI Machan’ is a direct response to that goal,” says Feelo’s CEO, Ondrej Lang. “This is the future of how people will shop for deals.”
Merchants also benefit from Feelo’s new feature. By listing their services on the platform, they can reach more customers without any upfront investment. Feelo’s AI Machan helps target the right users, leading to increased sales and stronger customer engagement.
“For businesses, it’s a risk-free opportunity to connect with a larger audience,” says the Head of Customer Care, Shaima Azmeer. “We make it easy for local merchants to thrive, bringing them customers who are genuinely interested in their offers.”