EGUARDIAN, the leading IT solutions provider, successfully concluded its annual customer conference, EGUARDIAN FORWARD 2023, recently. With over 120 industry experts, key decision-makers and professionals from major systems integrators in attendance, the conference offered a conducive environment for networking, knowledge sharing and product demonstration. Among the notable participants were renowned international technology providers, including Accops, Arista, Nutanix, Fortinet, Yellow Ai, and Algosec.
The event offered a dynamic platform for participants to explore emerging technologies, gain valuable insights into cutting-edge advancements in key domains like Cyber Security, Digital Transformation, and Data Centre Networking from renowned experts from both national and international backgrounds. It also featured an impressive lineup of speakers, including Hon. (Dr.) Harsha de Silva, prominent economist and politician, who delivered the keynote address, captivating the audience with his profound insights and expertise.
An engaging panel discussion followed on the topic of “Revolutionizing Financial Services: Exploring the Convergence of Dynamic Automation, Generative AI, and Conversational AI in Improving Customer Experience (CX).” The panel consisted of esteemed industry leaders and experts, including Mr. Sanjeewa Samaranayake, Group Chief Financial Officer of Sri Lanka Telecom PLC; Mr. Randil Boteju, Senior Vice President of Digital Banking and Customer Acquisitions; Mr. Jayantha Peiris, Chief Information Officer of MAS; and Mr. Imdaad Naguib, General Manager of Digital Customer Experience and Omni Channel at Dialog Axiata PLC. The session was expertly moderated by Clifford Richard.
Topics explored were the transformative potential of dynamic automation, generative AI and conversational AI in revolutionizing financial services and enhancing the overall customer experience. Innovative strategies, emerging technologies and best practices that financial institutions can leverage to deliver seamless and personalized services to their customers in the digital era were discussed.
“We are thrilled to have successfully concluded EGUARDIAN FORWARD 2023, our annual customer conference that we believe served as a catalyst for knowledge exchange, fostering partnerships and embracing emerging technologies. We at EGUARDIAN remain committed to empowering Sri Lankan enterprises on their digital transformation journey, driving innovation and positioning Sri Lanka as a leading IT hub in the global marketplace,” stated Mafaz Fahridn, CEO of EGUARDIAN.
“EGUARDIAN FORWARD 2023 has showcased the immense potential of Sri Lanka’s IT industry. I am delighted to witness the convergence of industry experts, innovative technologies and a shared vision for digital transformation. This conference reinforces our commitment to driving technological advancements and leveraging the power of IT to elevate Sri Lanka’s position as a global player. EGUARDIAN has once again proven to be a valuable partner in shaping the future of our nation’s digital landscape, “added Nabhan Akeel, Chairman/Group Managing Director of LIMRA Holdings.
EGUARDIAN FORWARD 2023 exemplifies the commitment of EGUARDIAN to drive technological innovation and contribute to Sri Lanka’s growth as an IT powerhouse. With a comprehensive portfolio of services, including cybersecurity, digital transformation and data center networking, EGUARDIAN empowers organizations to drive innovation, enhance efficiency, and secure their digital infrastructure.