Digital Innovation: Coca-Cola Beverages Sri Lanka Launches ‘Coke Buddy’ to Boost Retail Efficiency

Coke Buddy App Launch - Image 02 (LBN)

Colombo, Sri Lanka – July 16th, 2024 – Coca-Cola Beverages Sri Lanka (CCBSL) recently unveiled the ‘Coke Buddy’ app, an innovative eB2B application designed to revolutionize its retail supply chain in Sri Lanka. Partnering with Sales Code, the world’s largest AI-powered sales platform, ‘Coke Buddy’ enhances digital capabilities, enabling seamless 24/7 ordering and optimizing distribution efficiency. This initiative underscores CCBSL’s commitment to empowering local retailers, including family-owned businesses, with advanced tools to make informed, data-driven decisions that uplift their businesses, while solidifying Coca-Cola’s market leadership in Sri Lanka

 



 

‘Coke Buddy’ represents a significant advancement in Coca-Cola’s approach to interacting with retailers, facilitating smooth connectivity and operational efficiency. This innovative application empowers Coca-Cola to seamlessly engage with retailers, facilitating the introduction of new products, executing promotions, and optimizing distribution strategies. Furthermore, its image recognition feature enables self-merchandising, allowing retailers to earn rewards effortlessly. This app serves as a tool through which our retailers can connect with our distributor network at any time to place orders for every available product, promotion, and more, along with trade promotions and tracking information. By supporting sales representatives in achieving their goals and leveraging data-driven insights, this platform further enhances Coca-Cola’s integration within the Sri Lankan retail landscape.

Pradip Pandey, Managing Director of CCBSL, spoke about the transformative impact of this initiative, stating that Coke Buddy marks a significant milestone in the digital evolution of the beverage industry in Sri Lanka. “We are proud to be pioneers in launching an eB2B application in the beverage industry in Sri Lanka. This innovation is crucial for driving our sales and will serve as a convenient tool for our retail partners and sales team,” said Pradip Pandey.

Further, expressing enthusiasm about the digital leap, Kaushali Kusumapala, Country Director at Coca-Cola Sri Lanka stated, “As we navigate Sri Lanka’s rapidly evolving digital landscape, Coke Buddy stands as a pivotal tool empowering our retail partners to order Coca-Cola products round the clock. This platform not only ensures convenience, price transparency, and efficient delivery tracking but also enhances retailer communication with AI-driven suggestions tailored to foster business growth”

The launch of Coke Buddy highlights the company’s proactive digital transformation in adapting to evolving business landscapes. This AI-powered eB2B platform ensures seamless access to Coca-Cola’s comprehensive product range in Sri Lanka, bolstering operational efficiency and underscoring CCBSL’s leadership in modernizing supply chain management.

Commenting on the strategic significance, Prashant Kumar, Senior Director-Sales & Commercial at Coca-Cola Beverages Sri Lanka, highlighted, “With the launch of Coke Buddy, we’re enhancing our capabilities to meet the changing demands of the 21st-century marketplace. This innovative AI-powered application not only boosts our sales insights but also reflects our commitment to operational excellence and forward-looking strategies to enhance the ways of Route to Market. It equips our teams with advanced tools to achieve targets efficiently while seamlessly adapting to the evolving retail landscape. I am confident that Coke Buddy will play a pivotal role in driving our future growth and success.”

Coca-Cola has been an integral part of Sri Lanka’s fabric since 1961, playing a pivotal role in the local economy. With an expansive system network encompassing over 100,000 retailers and supported by a dedicated workforce of over 500 employees, Coca-Cola continues to enrich communities across Sri Lanka. The introduction of Coke Buddy marks another milestone in enhancing operational efficiency and strengthening relationships within this extensive network, further solidifying Coca-Cola’s commitment to innovation and excellence in the Sri Lankan market.

 



 

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Lanka Business News is amongst the leading online Business News portals in Sri Lanka, unique for its focus on contemporary business news relevant across multiple industries operating in the country. We present not only the news, but a perspective based on observations and possible implications of a prevailing news item. LBN also provides an insight to the impact of a global economic or industrial development, thus helping stakeholders make informed and calculated decisions.




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