Curfox, the flagship e-commerce delivery management software developed by Parallax Technologies (Pvt) Ltd, a leading software development company in Sri Lanka, has won the Gold Award in the Supply Chain and Logistics category at the 2024 National ICT Awards (NBQSA) for its innovative approach to solving one of the biggest challenges in the e-commerce logistics industry, return rates. Curfox was also celebrated as the Overall Silver Winner across all categories while Parallax CEO and Founder Namal Attanayake was honored as the ICT Entrepreneur of the Year. Curfox’s win at NBQSA marks its second consecutive recognition at the event, having received the Silver Award 2023 and now achieving Gold in 2024. Curfox was also recognised at Asia Pacific ICT Alliance Awards 2023.
Curfox serves as a valuable bridge between courier companies and e-commerce merchants, similar to how ride-hailing platforms connect drivers and customers. Its AI-powered delivery success rate predictor is a standout feature, and it’s the first of its kind in Sri Lanka. By analyzing various factors, such as product details, customer purchase history, and market behavior, this tool helps merchants and couriers anticipate the likelihood of a product being returned. This predictive feature improves customer experience by reducing return rates as well as benefits merchants and delivery providers by ensuring smoother delivery operations. Designed to support a range of delivery service providers, from independent couriers to in-house teams, Curfox simplifies and automates the delivery process from start to finish. It offers separate portals for all stakeholders, including merchants, couriers, riders and customers providing them real-time insights. Founded in 2014, Parallax has grown into a trusted software solutions provider with a strong presence in Sri Lanka and across multiple countries. Known for delivering innovative, customer-focused platforms, Parallax specializes in creating reliable and market-proven software solutions tailored to diverse industry needs.