Based on the direction of the Government and the guidelines of Central Bank of Sri Lanka towards supporting SMEs, other businesses and individuals, Amãna Bank has extended a helping hand to its customers in terms of a special relief moratorium to overcome the financial and economic challenges as a result of the Covid-19 outbreak. The Bank’s special relief moratorium is offered to both its business and individual customers where customers can apply through the Bank’s Website. Individual customers can apply for the moratorium by filling the web form on bit.ly/AmanaBankMoratorium while Business customers can apply via email covid19relief@amana.lk and speak to their branch manager or relationship manager. All relief requests are required to reach the Bank on or before 30 April 2020.
Apart from the special relief moratorium, the Bank has also provided its Gold Certificate Financing customers a grace period to settle their facilities due for settlement, where such facility settlements have been extended up to 30 September 2020.
In addition to the above, the Bank has extended support to its customers to continue their banking activities with minimal disruption which includes facilitating salary advances to regular salary crediting customers, enabling Internet Banking onboarding remotely, waving off charges on internet banking fund transfers to other banks as well as introducing a Bank on Wheels Mobile ATM to reach out to its customers at this time of need.
Commenting on the Bank’s relief measures Chief Executive Officer Mohamed Azmeer said “At this time of challenge, we would like to re-assure to all our loyal customers that Amãna Bank will stand by them and do everything possible to ensure their safety and financial wellbeing in the face of this calamity. We believe in the unique approach of People Friendly Banking and will do our best to deliver the benefits of such approach to all Sri Lankans through our relief measures.”
Amãna Bank PLC is a stand-alone institution licensed by the Central Bank of Sri Lanka and listed on the Colombo Stock Exchange with Jeddah based IsDB Group being the principal shareholder having a 29.97% shareholding of the Bank. The IsDB Group is a ‘AAA’ rated multilateral development financial institution with a membership of 57 countries. In June 2019 Fitch ratings affirmed Amana Bank’s National long term Rating of BB (lka) with a positive outlook. Amãna Bank is a standalone entity which does not have any subsidiaries, associates or affiliated institutions, other than the ‘OrphanCare’ Trust.