August 31, 2021: Following the launch of Airtel Lanka’s revolutionary 4G services and Freedom Packs, the telco revealed its Postpaid Promise; an innovative ‘Data Rollover’ feature for its Freedom Postpaid customers.
Another industry first from Airtel, ‘Data Rollover’ allows postpaid customers to carry forward all unused data benefits to the next billing cycle and make sure the data they paid for doesn’t go to waste.
In the current context, network providers who charge a premium from their postpaid customers completely reset the allocated quotas at the end of each billing cycle forfeiting the unused data quota. So far, postpaid customers did not get any options to utilise this data quota that they already paid for. With launch of data rollover, Airtel is putting a stop to this.
Thus, this ‘Data Rollover’ facility is a first-of-its-kind innovation in the Sri Lankan mobile telecommunications landscape introduced by Airtel, with a clear emphasis on empowering the customer with not only a simplified and better-valued networking experience, but also a proactive approach to bring more customer centricity into the industry.
With the Airtel Postpaid Promise customers will be entitled to carry forward and accumulate up to 200 GB data as part of Data Rollover. This innovative feature is available by default on the new Freedom postpaid plans and other select plans.
“Freedom is what we want to offer our customers with the introduction of our world-class 4G services. All of our services are now focused towards customer empowerment, shifting away from the current norm of mobile telecommunications, towards one that is simple and has no restrictions. We are proud to introduce two back-to-back industry-firsts to Sri Lanka, and we invite everyone to experience and enjoy true networking Freedom with Airtel 4G.” remarks Airtel Lanka CEO and Managing Director Ashish Chandra.
Through this facility, customers will no longer lose unused data in their billing cycle, and will not end up paying for unused data as well. Especially for those with variable data requirements for every month, this data rollover facility is extremely beneficial.
Airtel Lanka currently offers two of the most aggressive postpaid plans in the industry under the Freedom category. The Freedom 900 bill plan offers 40 GB of anytime 4G data along with 500 minutes free off-net calling, and the Freedom 1800 bill plan offers 100 GB of anytime 4G data along with 500 minutes free off-net calling. Both packages offer unlimited Airtel-Airtel voice connectivity throughout the validity period and includes the Postpaid Promise of Data Rollover.
The ‘Freedom Packs/Plans’ are backed by the telco’s single largest investment in Sri Lanka since its entry into the island in 2009. Airtel’s purpose-built 4G network promises a superior user experience including 99% buffer-free streaming, noticeably quicker loading times and improved indoor coverage with 4G signals.