In its unwavering commitment to elevate customer convenience, Amana Takaful Insurance, a prominent insurance provider in the country, has introduced an avant-garde motor insurance app that revolutionizes the insurance experience for users.
The app’s standout feature lies in its groundbreaking claims processing experience, offering users a seamless and convenient way to handle insurance claims. In case of an accident or damage to their insured vehicle, customers can now initiate and file claims directly through the app, ensuring a streamlined and stress-free process with the added convenience of uploading images.
Essential documents such as estimates, driver’s license, final bills, and after-repair inspections can be effortlessly uploaded using the app. Stay informed with push notifications that keep users updated on any pending requirements, ensuring a smooth and engaging process. Furthermore, users can easily track their claim status and delve into their claim history at any moment, enhancing the overall experience.
“We are thrilled to announce the latest update to our innovative app, aimed at providing our customers with a hassle-free experience in managing claims and settlements for their insured vehicles. As we continue our journey of digitizing insurance in Sri Lanka, we anticipate the rollout of more cutting-edge digital platforms and services,” said Nalin Dinudaya Sakalasooriya, Head of Digital at Amana Takaful PLC.
Designed for an exceptionally user-friendly experience, the app allows users to navigate the entire claims process with just a few taps, eliminating the need for extensive paperwork and time-consuming calls to customer hotlines. This streamlined approach reduces the reliance on human interaction, making the claims process smoother than ever. It underscores Amana Takaful Insurance’s commitment to leveraging technology for an enhanced and modernized customer experience.
This latest update to the motor insurance app marks a significant milestone in Amana Takaful’s digital transformation journey, solidifying its position as a leader in innovative insurance solutions. The company continues to set a new standard in the industry by providing a technologically advanced and customer-centric approach to motor insurance.