With the normalization of remote work resulting in new complexities and affecting employee productivity, as well as the need for changes to be adopted in the current HR processes, has laid the groundwork and accelerated the move of outsourcing the HR function of companies, to drive greater efficiency and value for businesses.
With 70% of the Fortune 500 companies now using global outsourcing as an important part of their future HR strategy, Infomate Pvt Limited, the first shared services organization in Sri Lanka, has taken a bold step to play a compelling new role in helping Sri Lankan companies to successfully embrace this trend.
Jehan Perinpanayagam, Chief Executive Officer of Infomate stated, “generating revenue has never been more important as in today’s context. It is therefore critical for business owners and management to zero in on what they do best, whilst employees affected by the pandemic in their personal and professional lives, need to know their HR issues and matters will be handled efficiently and expeditiously. The HR outsourcing model accomplishes all these objectives”.
Dishan Samarathunga, Head of Operations – HRO & Payroll Services of Infomate explained “one of the greatest benefits of HR outsourcing for companies is having access to specialized HR expertise in all the areas of HR. It also saves time and money, which are two critical resources today”.
As such, the Infomate team has taken steps in playing an integral role of being at the forefront in providing strategic, customized HRO services to support companies manage their HR processors as well as in securing the best possible talent for their organizations.
Infomate’s outsourced recruiting function that is streamlined to avoid any administrative hassles, helps companies manage all functions involved in securing the best talent, by utilizing various advanced platforms to advertise a vacancy, pre-screen candidates, and shortlist and set up appointments for the interview. It also ensures that companies can conduct the interview from the comfort of their home, and subsequently initiates the entire onboarding process of the selected candidate.
In addition, Infomate offers a range of other HR related services and workforce analytics, spanning from payroll with flexible formula definitions for allowances, deduction, overtime and leave, Personnel File Management, preparation of promotions, increments and employment confirmation and service letters and Medical Insurance and Inclusions. A team of qualified personnel handle Employee’s EPF and ETF matters from maintenance of employees EPF and ETF database, timely EPF and ETF related filing and returns, monthly preparation of EPF and ETF challans or data for remittance and tracking of monthly remitted EPF and ETF records.
Infomate’s team comprising of certified professionals who are subject matter experts in multi-process HR rollouts, also works on configuring, implementing and customizing human resource management platforms that include managing Compliance related labor inspections, Compliance related Monthly MIS and Dashboards and Management of HRIS system.
Having adopted a multi-tier Global-Local delivery model leveraging their world-wide presence to ensure a standardized global HR solution that is tailored to provide a more localized experience, Infomate’s goal is to become an integral part of an organization’s HR team and boost performance in efficiency, consistency, expertise, time and money, to positively impact productivity and profitability of an organization thus freeing HR personnel to focus on core HR activities.
Offering deep expertise and hands-on experience in HR delivery strategy, Infomate’s aims to work on helping Sri Lankan businesses establish and sustain HR operational excellence through their service-led, comprehensive, outsourced support for HR, payroll, benefits administration, and innovative technolog, to streamline an organizations’ toughest HR challenges.
Established in 2005, Infomate today is a premier BPM company, with over a 100 + clientele that includes some of the biggest brand names in the world, spanning over 4 continents. Infomate has achieved many firsts and several outstanding achievements in the industry and is backed by the John Keells Group,
