Mobitel has launched a new Pre-paid package recently for an enhanced user experience. This new package offers customers true freedom based on the brand’s vision to make mobile telephony affordable to the Sri Lankan public. Called Mobitel MAX, the package offers 1000 minutes & 1000 SMSes for Mobitel numbers with a DATA bundle of 1000MB for a subscription of a mere Rs.240 + taxes per month. The bundle is automatically renewed on 24th of each month and subscribers can even purchase multiple bundles. Existing Mobitel users can change their package to MAX simply by dialing #147# USSD code. An initial recharge fee of Rs. 500 is required to subscribe for the package and new connections can be acquired from all Mobitel dealer, retailer and branch outlets. Mobitel MAX enhances mobile connectivity and allows subscribers to enjoy the real benefits of a technologically enabled life.
As the National Mobile Service Provider, Mobitel is contributing towards the nation’s development by developing the ICT landscape through its service offerings and technology by bridging the digital divide. Built around the concept of customer centricity and the ‘Care’ promise, Mobitel keeps adding value to its packages in response to customer needs.
Its customer responsiveness has been commended widely. Mobitel has received an array of awards and accolades during 2018, such as the coveted ‘Service Brand of the Year – Gold’ at the 2018 SLIM Brand Excellence awards recently for the second straight year in a row; the Le Fonti Corporate Award for ‘Excellence of the Year for Innovation & Leadership’ – Mobile Telecommunications at a gala event in Hong Kong; and 3 awards in high profile categories at the ACEF 2018 7th Global Customer Engagement Forum & Awards held in Mumbai, India. The ACEF 2018 awards are significant because winners were selected from 621 entries from over 200 companies from across the globe.